How to Return Your Order
If you're not satisfied with your purchase, we make returns simple.
To initiate a return, contact us at support@leravian.com with your order number. We'll provide return shipping instructions and guide you through the process.
Return Shipping
You are responsible for return shipping costs. We recommend using tracked shipping to ensure your package arrives safely.
Refund Timeline
Once we receive your return:
- We wait to receive your return
- Once received, we process your refund within 14 business days
- Refunds are issued to your original payment method
- Allow 3-5 business days for the refund to appear in your account
Return Shipping Address
You'll receive the return address in your return instructions email.
Frequently Asked Questions
How long do I have to return?
You have 60 days from your delivery date to return your order.
What if my return gets lost?
We recommend tracked shipping. If your return is lost, contact us and we'll work with you to resolve it.
Can I exchange instead of getting a refund?
We process returns as refunds. Once refunded, you can place a new order if needed.
How do I know my return was received?
Use tracked shipping so you can confirm delivery. Include your order number in the package.
Questions About Returns?
Email: support@leravian.com
Response Time: Within 24 hours, 7 days a week
We're here to help.